Service Alerts

Service Alerts

Jamaica – Back to normal

By Kelly Hudson | February 4, 2019

Jamaica Post has advised that the forwarding of outbound dispatches, including those in transit, resumed on Thursday 31st January 2019. Jamaica Post thanks everyone for their understanding.

Australia – Severe weather

By Kelly Hudson | February 1, 2019

Australia Post has advised that severe weather in North Queensland, Australia, is affecting the collection and delivery of all mail products for postcodes ranging from 4804 to 4899. Australia Post thanks everyone for their understanding and will update once the situation has returned to normal.

Ukraine – Services return to normal

By Kelly Hudson | January 31, 2019

The operator of Ukraine, the State Enterprise of Special Post has advised that processing and delivery of EMS items is now back to normal. The State Enterprise of Special Post thanks everyone for their understanding.

Jamaica – Disruption of outbound mail

By Kelly Hudson | January 31, 2019

Jamaica Post has advised that as of 06:30 local time on Wednesday 30th January, it has been unable to forward outbound dispatches, including those in transit, owing to customs issues. Jamaica Post thanks everyone for their understanding and will update once the situation has returned to normal.

USA Delays – Winter Storm Jaden

By Kelly Hudson | January 30, 2019

Due to extreme weather conditions caused by Winter Storm Jaden, the United States Postal Service (USPS) have temporarily suspended delivery service in certain locations to ensure the safety and well-being of their employees. The following 3-digit ZIP Codes are affected: Michigan: 486-491, 493-499 Indiana: 460-469, 472-475, 478, 479 Chicago: 606-608 Lakeland: 530-532, 534, 535, 537-539, 541-545, 549, 600, 602, 601, 611 Detroit: 480-485, 492 Central Illinois: 601, 603 – 605, 609, 613, 614, 616, 617 Northern Ohio (Cleveland and Lima areas): 441, 458 Ohio Valley (Cincinnati and Columbus areas): 452, 430-432 Western Pennsylvania: (Erie and Bradford areas): 165, 169-177, 188 Northland: 540, 546-548, 550, 551, 553-564, 566 Hawkeye: 500-514, 520-528, 612 Dakotas: 580-588, 570-577 Eastern Nebraska: 680-689 We will keep you informed of any developments.

Tonga – Restoration of Internet connection

By Kelly Hudson | January 29, 2019

Tonga Post Ltd has confirmed that internet services in Tonga have been restored but with limited capacity. Tonga Post thanks everyone for their understanding.

Antigua and Barbuda – End of strike

By Kelly Hudson | January 28, 2019

Antigua and Barbuda the General Post Office has confirmed that the strike has now ended and all postal services returned to normal on Friday 25th January 2019. The General Post Office thanks everyone for their understanding.

Tonga – Disruption of Internet connection

By Kelly Hudson | January 23, 2019

Tonga Post Ltd has advised that internet services in Tonga have been down since Sunday evening, 20 January 2019. This problem is a technical fault with Tonga’s submarine cables and is beyond the control of Tonga Post and the Internet service providers. Tonga Post apologises for any inconvenience caused and will provide further updates when the situation has returned to normal.

Greece – Strike

By Kelly Hudson | January 23, 2019

The Greek postal operator has informed us that the Federation of Postal Associations of Hellenic Post [ELTA] S.A. has announced a 24 hours strike for Wednesday 23 January 2019. As result, mail collection and delivery will be affected until after the strike, with delays potentially continuing for several days after 24 January 2019 due to possible backlogs.

USA Government shutdown causing shipping delays

By Kelly Hudson | January 22, 2019

Shipping delays are currently being experienced on parcels to the US, due to the US Government shutdown causing a 24-48hr delay with parcels getting through customs. We will keep you informed with any developments.

Uruguay – End of strike

By Kelly Hudson | January 18, 2019

Correo Uruguayo of Uruguay has advised that negotiations have been fruitful and that the processing of inward international mail will return to normal on 28th January 2019. All postal items can be forwarded to Uruguay from 28th January 2019 onwards. Correo Uruguayo thanks everyone for their patience and understanding.

Switzerland – return to normal

By Kelly Hudson | January 17, 2019

The weather in the eastern part of Switzerland has now stabilised and mail services resumed on 17th January, with the exceptions of a few homes that remain isolated. Previously impacted postcode areas were 72xx, 73xx, 75xx, 76xx and 77xx due to roads closures. Please note a few days may be required to clear any backlog, hence may still observe some delays through to the weekend.

Switzerland – delays to mail services

By Kelly Hudson | January 14, 2019

Swiss Post has advised heavy snowfall is affecting delivery in the alpine region of Canton Graubünden in the eastern part of Switzerland. As a result, it’s difficult, and in some parts impossible to deliver mail in the postcode areas 72xx, 73xx, 75xx, 76xx and 77xx due to road closures and avalanche warnings. It’s not known at this time when normal postal operations will resume as more snowfall is forecasted for the next few days.

Ukraine – Delivery delays

By Kelly Hudson | January 14, 2019

Ukraine Post has advised they are dealing with backlogs following the recent embargo on imports, resulting in a significant increase in volumes of inbound international mail. As a result, the processing and delivery of mail is taking longer than normal, leading to delays with a specific impact on EMS item delivery.

Thailand – Back to normal

By Kelly Hudson | January 11, 2019

​Thailand Post has confirmed that postal services have resumed on the 9th January in Nakhon Si Thammarat Province.

Antigua and Barbuda – Strike

By Kelly Hudson | January 8, 2019

The General Post Office, of Antigua and Barbuda has confirmed that postal staff at the General Post Office have been on strike since 2nd January 2019. The General Post Office requests that all mail for Antigua and Barbuda be held back until further notice, as mail cannot currently be processed. The General Post Office thanks everyone for their understanding and we will confirm once the situation returns to normal.

Canada – Final update on strike

By Kelly Hudson | January 8, 2019

Canada Post has confirmed that all operations have now returned to normal for the handling of international inbound mail. Canada Post thanks everyone for their understanding and patience over the past several weeks.

Thailand – Tropical Storm Pabuk

By Kelly Hudson | January 7, 2019

Thailand Post has advised that due to Tropical Storm Pabuk, which hit southern Thailand on Friday 4th January 2019, causing flash floods in Nakhon Si Thammarat Province, the delivery of letter post, parcels and EMS items has been affected in postcode areas 80000–80999. Thailand Post thanks everyone for their understanding during this time.

Ukraine – Back to normal

By Kelly Hudson | January 4, 2019

Ukrposhta of Ukraine has confirmed that the embargo at Boryspil Airport on the importing of cargo and mail has been lifted, and mail processing has returned to normal. Ukrposhta thanks everyone for their understanding.

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