The designated operator of Jamaica, Jamaica Post, wishes to inform Union member countries and their designated operators that it has suspended all international and domestic mail operations, including customer service response, in the light of the imminent passage of Hurricane Melissa. These measures have been implemented to protect staff and safeguard the postal network to the extent possible. Consequently, delays are to be expected in the processing and delivery of mail and all associated services. The situation will be monitored and updates will be provided, including escalation to a force majeure event.

Jamaica Post has advised that the JMKINA international mail processing centre has been experiencing ICT issues, affecting connectivity and customs related procedures since 6pm, 25th April 2022. 

As a result, Jamaica Post is currently unable to process international inbound and outbound mail. They are trying to restore the system as quickly as possible. 

Jamaica Post has confirmed that the government has lifted the national curfew with immediate effect. Therefore, the force majeure situation has now ended and normal postal operations have resumed. 

Jamaica Post has confirmed that the Government of Jamaica has extended the national curfew until 25th February 2022. The revised working shifts/hours will continue across the whole postal network, affecting sorting, collection and deliveries on inbound and outbound mail. 

Floodwaters in Jamaica have now receded and clean up operations are in progress. Services are starting to resume again.