+44 (0)1844 398 880 info@ukpworldwide.com

eCommerce Cross-Border Solutions

EU IOSS, UK Bulk Low-Value and High-Value parcels customs cleared


International & Domestic Post

eCommerce Cross-Border Solutions



Republic of Ireland Specialists

About Us

UKP Worldwide: your one-stop shop customs agent

Specialising in the customs clearance of eCommerce parcels and mail to and from the UK and returns management including duty reclaim. 

With over 20 years in the eCommerce industry, we provide you with the confidence and expertise you and your customers desire, combined with practical advice and excellent customer support.

Offering a suite of clearance services for both high and low-value goods. UKPW can bulk clear multiple low-value parcels on a single customs entry, saving time and money. 

We know that the customs processes can seem complex, so for your added reassurance we are proud to be an HMRC accredited Authorised Economic Operator (AEO). This means your goods can pass through our UK customs processes without unnecessary delay, ensuring efficiency, reliability, and peace of mind when it comes to compliance in the global supply chain. 

Our External Temporary Storage Facility (ETSF) at our head office in Buckinghamshire, UK allows us to customs clear eCommerce parcels and mail both imports and exports. A smooth and efficient customs clearance process results in faster delivery of parcels to their destination. 

To accompany this service our returns management solution including duty reclaim has enabled customers to reclaim hundreds of thousands of pounds in cash improving cashflow and stock inventory levels. 

Of course, not forgetting our heritage – we are still looking after our loyal international post and direct mail customers’ campaigns, shipping tens of thousands of items all over the world every week. 

Contact us today to discuss your post, parcel, import and export requirements.


If you sell online and export abroad, we provide a complete range of courier and domestic postal services to exceed your customer expectations and ensure you remain compliant with customs routines and export procedures.

Our cross-border delivery options can include:


Cross-border returns can be complex. Our Returns Portal has been built with the customer in mind – helping streamline the process, it’s quick and easy for the customer to use, as well as flexible for the retailer, allowing them to offer options for exchanges or refunds.