+44 (0)1844 398 880 info@ukpworldwide.com


Indonesia has put special measures in place to help reduce the spread of the coronavirus. Post Indonesia will, therefore, operate with a reduced workforce, resulting in some services not being available such as a signature on delivery which is currently suspended. Delays with mail delivery is to be expected.


Indonesia Post has confirmed the new Customs processes which incorporated the lower De Minimis Threshold since the end of January 2020 has improved and processing times are back to normal.


Indonesia’s post has advised that the customs clearance process is expected to be delayed as a result of the De Minimis Exception on shipments imported into Indonesia, effective from 30th January 2020, where the De Minimis Threshold will be reduced. 

As a result, delays are to expected in the processing and delivery of all mail items. 


Indonesia Post has informed us that heavy rain in the Region of Jakarta and West Java Province has led to floods which rendered all major roads in those areas inaccessible by any type of vehicle. 

Delays are therefore to be expected in the processing and delivery of all postal and EMS items. 

The affected districts and areas have the following postcodes:

  • Central Jakarta: 10xxx, West Jakarta: 11xxx, South Jakarta: 12xxx, East Jakarta: 13xxx
  • North Jakarta: 14xxx, Tangerang: 15xxx, Bogor: 160xx, Depok: 164xx, Bekasi: 170xx
  • West Bandung: 405xx

Further updates to follow.


Indonesia’s post confirmed there have been disruptions to mail processing and delivery in major areas of Papua and West Papua provinces since 29th August, Deliveries in the following postcodes are affected:

  • 990xx: Jayapura
  • 988xx: Nabire
  • 984xx: Sorong
  • 996xx: Merauke
  • 999xx: Timika
  • 983xx: Manokwari