+44 (0)1844 398 880 info@ukpworldwide.com

Latest Coronavirus update from UKPW

It’s been a week since we touched base and for the most, it is still business as usual for UKPW. The previously mentioned measures and protocols put in place still stand and our team are getting used to new ways of working, whether that’s by preparing shipments whilst abiding by social distancing or having video team meetings, along with working at home with families around…it’s a big learning curve for us all at present. 

However, one reoccurring question kept arising from you, our Customers…will our mail still be dispatched? We are pleased to confirm, despite some delays or seeking alternatives suppliers, we are still keeping your mail items moving to destinations without local restrictions. 

International Mail Service Alerts

We are actively working on keeping our Service Alerts page updated ensuring country information is up to date and relevant for all our customers. Unfortunately, during this time, some delays to international mail is to be expected, however, we are doing all we can to continue to provide our services with as little disruption as possible. Please visit our website for a full update: https://www.ukpworldwide.com/news/service-alerts/.

We continue to operate with vigilance, compassion and care for our customers, colleagues, suppliers and anyone affected during these difficult times.

Many thanks,


UKP Worldwide Team

New Zealand

New Zealand Post has advised that whilst the country is on lockdown, post is still an essential business that will remain operational, however, delays with deliveries are to be expected. 

Hong Kong

Hongkong Post have temporarily changed its delivery processes for all items requiring signature on delivery in response to the coronavirus. Delays to services are to be expected. 

Cape Verde

Cape Verde’s Post has advised of delays for both inbound and outbound mail items due to flight reductions and cancellations in compliance with the government’s closure of the country’s borders. It has suspended all flights to EU countries, United States, Brazil, Senegal and Nigeria. Postal operations will continue to operate during normal working hours. 


Mongolia Post has advised that all international flights have been suspended until 30th April. The international processing centre will remain closed until 1st April 2020 and this may be extended. As a result, mail deliveries will experience delays during these times.