The designated operator of New Zealand, NZ Post, wishes to inform the designated operators of other Union member countries that, in the light of the new import requirements introduced by the US executive order dated 30 July 2025, it is temporarily suspending acceptance of open or closed transit items containing goods destined for the United States of America. This measure will take effect on 22 August 2025, in accordance with article 17-013 of the Convention Regulations. Any transit or misrouted items containing goods destined for the United States and arriving at NZ Post’s international mail processing centre will be returned to origin.

NZ Post of New Zealand has confirmed that the local states of emergency in response to Cyclone Gabrielle have been lifted in Hawke’s Bay and Tairāwhiti/Gisborne regions. 

Both regions are now in a ‘response and transition to recovery phase’. Road infrastructure is still affected in these regions therefore delivery delays are still to be expected. 

New Zealand Post has confirmed that a national state of emergency was declared on 14th February 2023 in response to Cyclone Gabrielle.

Owing to the severity of this weather event and the scale of the emergency, the central government has taken over from the local authorities and is now managing the response in accordance with the Civil Defence Act.

In order to ensure the safety and wellbeing of its customers and staff, New Zealand Post has decided to implement the following measures:

• Suspension of all deliveries in red alert areas;
• Suspension of air network operations;
• Suspension of all line haul services to the Far North, Gisborne and Coromandel areas.

New Zealand Post is currently conducting an assessment and the situation is being monitored closely.

New Zealand Post has announced that the majority of services have returned to normal following the relaxation of covid restrictions, however, they are still affected by absenteeism across its workforce. 

New Zealand Post has confirmed that the New Zealand Government has announced an application of the red setting of the ‘traffic light’ COVID protection framework throughout the country. 

As a business that provides essential services, New Zealand Post will continue to operate under the red setting. Physical distancing and reduced workforce mean delays to services are to be expected.

New Zealand Post has advised that they are currently experiencing difficulties in providing air transit services to Nauru as a result of the global pandemic. 

As a result, New Zealand post has reluctantly decided to pause all post to Nauru. They will advise a further update when the service improves.