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Thailand Post has advised that the situation at the Suvarnabhumi office of exchange (OE) following the resumption of operations on 6 May 2021.

In accordance with the measures and guidelines set out by the Ministry of Public Health, some staff members are in self-quarantine. As a result of the reduced workforce, there are backlogs at the OE warehouse, resulting in mail processing delays for both inbound and outbound mail.

Staff are making every effort to clear the backlogs. However, Thailand Post suggests that designated operators inform their customers of possible delays resulting from this situation.


The Government of the Phillippines has extended the community quarantine within the Phillippines until 31st August, which is having an ongoing impact into the processing and delivery of inbound and outbound mail items. 

  • The following areas are placed in general community quarantine:
    • Luzon Island: National Capital Region and the provinces of Batangas, Bulacan, Cavite, Laguna, Nueve Ecija, Quezon and Rizal
    • Visayas Island: Cebu City, Iloilo City, Lapu-Lapu City, Mandaue City and the City of Talisay, as well as the municipalities and Consolacion in the province of Cebu. 
  • The remaining areas in Luzon, Visayas and Mindanao islands are placed into modified general community quarantine. 


Delays are expected to the processing and delivery of international mail due to activity from Taal Volcano, this has also spread ashfall in the areas of Batangas, Laguna and Tagaytay City in the province of Cavite. Taal Volcano activity has not yet stopped and eruptions are still possible. 


Tropical Storm Falcon/Danas has caused flooding due to heavy rainfall and has led to a high risk of landslides in the Cagayan province. In addition, several flights at Manilla International Airport have been cancelled with possible further delays throughout the week.