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Service Alerts

France 17.12.2024

La Poste has advised that infrastructure in Mayotte (postcode 976xx) has been severely affected by Cyclone Chido. As the airport is not currently operational, the shipment and delivery of all mail items are suspended until the infrastructure can be repaired.  La Poste...

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Ireland 17.12.2024

An Post has confirmed they are continuing to experience service disruptions resulting from Storm Darragh as well as damage caused at Holyhead Port.  Consequently, delays are expected to continue until after Christmas. 

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French Polynesia 16.12.2024

French Polynesia has advised they are experiencing EDI message transmission issues (particularly with RESDES and PREDES messages) since September 2024. OPT-PF is working to resolve the matter as quickly as possible and will provide an update via EmIS once normal...

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Thailand 16.12.2024

Thailand Post has communicated that heavy rain in the southern part of the Thailand has caused flooding in certain areas.  Consequently, blocked roads are causing delays in transporting and delivering mail items to addresses in postcode areas 80XXX and 84107.

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Netherlands 16.12.2024

Since 4th December, 11:30 (Amsterdam time) PostNL have been experiencing a technical issue with generating the PRECON messages for truck destinations

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Canada 16.12.2024

Update 16.12.2024 - Unfortunately, the Canada Post strike is still ongoing. All mail and parcel items are still emgargoed. We will share further updates when available.  Update 28.11.2024 -  Due to the ongoing national strikes by the Canadian Union of postal workers,...

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Thailand 12.12.2024

Thailand Post would like to confirm that all postal operations in all areas affected by the floods have returned to normal. 

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UK – Holyhead Port Closure

Unfortunately, we regret to inform you that Holyhead Port is closed due to Storm Darragh causing damage to the port itself. Holyhead Port remains closed as urgent remedial work is required. The latest communications from the port suggest that it will remain...

read more

Ireland 10.12.2024

An Post has confirmed that Storm Darragh has resulted in international delays to outbound mail as well as some inbound services. Airline and ferry services have been impacted since Friday 6th December and delays are expected to continue  until approximately Thursday...

read more

Georgia 05.12.2024

Georgian Post wishes to inform that it is experiencing issues regarding the transmission of CARDIT, PREDES and other EDI messages. 

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Italy 05.12.2024 Update

05.12.2024 - Update Poste Italiane wishes to inform that the hacking attack did not involve any of Poste Italiane’s IT systems, but only those operated by BCUBE (Poste Italiane’s airmail unit (AMU) service provider), which are currently down. Our service provider is...

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Italy 04.12.2024

Poste Italiane wishes to inform that the IT systems of its airmail unit service provider bcube were the subject of a hacking attack by unknown third parties.  Following a gradual slowdown over recent days, the IT systems have been completely down since 2.30 local time...

read more

France 17.12.2024

La Poste has advised that infrastructure in Mayotte (postcode 976xx) has been severely affected by Cyclone Chido. As the airport is not currently operational, the shipment and delivery of all mail items are suspended until the infrastructure can be repaired.  La Poste...

read more

Ireland 17.12.2024

An Post has confirmed they are continuing to experience service disruptions resulting from Storm Darragh as well as damage caused at Holyhead Port.  Consequently, delays are expected to continue until after Christmas. 

read more

French Polynesia 16.12.2024

French Polynesia has advised they are experiencing EDI message transmission issues (particularly with RESDES and PREDES messages) since September 2024. OPT-PF is working to resolve the matter as quickly as possible and will provide an update via EmIS once normal...

read more

Thailand 16.12.2024

Thailand Post has communicated that heavy rain in the southern part of the Thailand has caused flooding in certain areas.  Consequently, blocked roads are causing delays in transporting and delivering mail items to addresses in postcode areas 80XXX and 84107.

read more

Netherlands 16.12.2024

Since 4th December, 11:30 (Amsterdam time) PostNL have been experiencing a technical issue with generating the PRECON messages for truck destinations

read more

Canada 16.12.2024

Update 16.12.2024 - Unfortunately, the Canada Post strike is still ongoing. All mail and parcel items are still emgargoed. We will share further updates when available.  Update 28.11.2024 -  Due to the ongoing national strikes by the Canadian Union of postal workers,...

read more

Thailand 12.12.2024

Thailand Post would like to confirm that all postal operations in all areas affected by the floods have returned to normal. 

read more

UK – Holyhead Port Closure

Unfortunately, we regret to inform you that Holyhead Port is closed due to Storm Darragh causing damage to the port itself. Holyhead Port remains closed as urgent remedial work is required. The latest communications from the port suggest that it will remain...

read more

Ireland 10.12.2024

An Post has confirmed that Storm Darragh has resulted in international delays to outbound mail as well as some inbound services. Airline and ferry services have been impacted since Friday 6th December and delays are expected to continue  until approximately Thursday...

read more

Georgia 05.12.2024

Georgian Post wishes to inform that it is experiencing issues regarding the transmission of CARDIT, PREDES and other EDI messages. 

read more

Italy 05.12.2024 Update

05.12.2024 - Update Poste Italiane wishes to inform that the hacking attack did not involve any of Poste Italiane’s IT systems, but only those operated by BCUBE (Poste Italiane’s airmail unit (AMU) service provider), which are currently down. Our service provider is...

read more

Italy 04.12.2024

Poste Italiane wishes to inform that the IT systems of its airmail unit service provider bcube were the subject of a hacking attack by unknown third parties.  Following a gradual slowdown over recent days, the IT systems have been completely down since 2.30 local time...

read more