Making sure your business delivers

The importance of a competent partner!

by | Oct 10, 2022 | Case Studies

Seven Senders and UKP Worldwide (UKPW) joined forces at the start of 2021, after being introduced by a mutual customer. Early 2021, was a challenging time for us dealing with Brexit and its consequences, it felt like something out of the wild west.

With the everchanging customs procedures being introduced by the UK Government, it was tricky keeping up to speed – working with UKPW took the pressure off. At the start, it wasn’t uncommon for Lee and me to be sat up during customs changeover to ensure all went smoothly.

Seven Senders is one of the largest transport platforms in the EU for eCommerce businesses – our customers don’t want to deal with any customs issues or rules but expect us to continue to provide the best service to them, so for us, it was important to have a competent partner in the importing country to deliver a smooth end-to-end service.

Working together with MS-Direct, UKPW provide regular low and high-value customs clearance at both the border and port, including final mile handover to carriers like Royal Mail including the use of services like transit procedures and postponed VAT accounting.

UKPW is customer focused, always looking to achieve solutions and willing to go the extra mile, the dedication and values demonstrated by UKPW, and the team are an excellent fit with our business morals and partnership portfolio.

“I would like to personally thank the UKPW team for their support and help with the challenges we’ve faced.”

Daniel

Daniel Kuhn, Senior Process Manager Customs & Dangerous Goods, Seven Senders GmBH

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El Salvador

by | Oct 7, 2022 | El Salvador, Service Alerts

Correos de El Salvador have advised that heavy rainfall from Storm Julia has caused disruption to road networks throughout the country. This is affecting the collection and distribution of mail items across the country. 

Canada

by | Oct 7, 2022 | Canada, Service Alerts

Canada Post has confirmed that Hurricane Fiona has brought devastation to the Atlantic province of Canada. 

The storm has caused huge amounts of damage across the provinces of Nova Scotia, New Brunswick and Prince Edward Island, with power lines and telephone lines down, hundreds of homes destroyed, and at least two deaths reported. Authorities are still assessing the damage and the work needed to reopen roads and restore power and communication.

The delivery of letter post, parcel post and EMS items is affected for the following forward sortation areas and postal codes:

B2J, B2H, B4H, B2N, B0M, B0K, B0L, B0P 1T0, B0M 1E0, B0H 1X0, B0J 3B0, B0J 1A0, B0J 2A0, B0C 1G0, B0C 1H0, B1A 1A0, B1G 1A0, B1J 1B0, B1J 1B0, B1W 1A0, B1Y 1B0, B1Y 1E0, B1A 4X0, B0C 1K0, B0C 1L0, B2C 1A0, B1C 1A0, B1K 1A7, B0C 1N0, B1H 1A0, B1B 1A0, B1E 1A0, B0C 1R0, B1L 1A0, B1V 2L0, B1P 1T0, B1N 1L0, B1A 4X0, B1H 1Y0, B2A 3Y6, B1P 5Z0, E8T, C1A, C1B, C0A, C1N, C0B.

Football For Change

by | Oct 5, 2022 | News

On Thursday 22nd September, we had the pleasure of hosting a Champions League table at this year’s Football For Change (FFC) event at the Emirates, Old Trafford Cricket Ground in Manchester.

Lee Bucktrout (CEO), Guy Cliffe (Sales Director), Michael Woods (Operations Director) and Marie Pay (Client Services Manager) enjoyed an evening of celebration with our customers, Specsavers and MS-Direct with performances from Melanie C and Noel Gallagher. The whole night was a fantastic success and the total raised on the night is now exceeding £350k.

For further information on Football For Change, please visit: Home – Football For Change

United Kingdom

by | Sep 29, 2022 | Service Alerts, United Kingdom

Royal Mail has confirmed that they will be taking further industrial strike action, members who collect, sort and deliver parcels and mail are taking part in the strike action over the below dates:

  • 30th September and 1st October
  • 13th October
  • 20th October
  • 25th October
  • 28th November

Royal Mail has also confirmed further strike action dates in the following areas:

  • Processing, Distribution, International, Collections and Admin: 3rd, 9th, 15th & 24th November and 1st December 
  • Delivery: 4th, 10th, 16th and 25th November and 2nd December
  • Network: 2nd, 8th, 14th, 23rd and 30th November

Royal Mail has advised they are sorry for the disruption that the strike action is likely to cause and want to reassure everyone they will do everything they can to minimise disruption and get services back to normal as quickly as possible.

They have well-developed contingency plans, but they cannot fully replace the daily efforts of their frontline workforce. They will do what they can to keep services running, but customers should expect significant disruption. During the strike action they will:

  • Deliver as many Special Delivery and Tracked24 parcels wherever possible
  • Prioritise delivery of COVID test kits and medical prescriptions wherever possible
  • They will not be delivering letters (with the exception of Special Delivery).

Royal Mail thanks everyone for your patience and understanding during this time.

UK Bank Holiday – Monday 19th September 2022

by | Sep 13, 2022 | News, Service Alerts, United Kingdom

Dear Customers,

As announced by King Charles III, Monday 19th September 2022 is a National Bank Holiday for Her Majesty Queen Elizabeth II’s State Funeral and to mark the last day of national mourning.

Like many of our suppliers, UKP Worldwide will be joining them and closing for the day to allow our colleagues to pay their respects. We will be back open as usual from Tuesday 20th September.

We do expect to experience slight delays as a result of the suspension of services, however, we hope these will be kept to a minimum. Should you have any concerns about your forthcoming campaigns, or parcel deliveries, please do not hesitate to contact our Client Services team at ukpclientservices@ukpworldwide.com.

 

Many thanks,


Guy Cliffe & Client Services
UKP Worldwide

Could BIRDS benefit your business?

by | Sep 6, 2022 | News

BIRDS (Bulk Import Reduced Data Set) or Bulk Clearance as it is also known allows traders to declare two or more low-value consignments in a single declaration when importing goods to the UK. It is mostly used for eCommerce shipments.

BIRDS doesn’t place a limit on the number of items that can be cleared in one declaration. Instead, importers can clear unlimited items up to the value of £135 per consignee, without having to pay duty on the goods.  This can save eCommerce traders thousands of pounds in duty.

BIRDS replaced LVBI (Low-Value Bulking of Import) and effectively removed the previous distinction between low-value (less than £15) and medium value (less than £135). Low-value now covers any items with a value less than £135.

To take advantage of BIRDS clearance you must physically bring your goods to our warehouse as part of the customs clearance process.

Most importers don’t have the capacity to regularly clear thousands of eCommerce parcels, which is where UKPW can step in. We have many customs authorisations including BIRDS, making us one of only a few companies in the UK to be fully BIRDS authorised and AEO accredited. All consignments are customs cleared through our ETSF in the Aylesbury warehouse.

Most traders have a mixture of low and high-value goods, so by manifesting your low and high-value items separately you can customs clear your goods correctly and pay the correct amount of duties and taxes.

We offer a speedy turnaround from arrival, through customs clearance to actual dispatch to the final mile carriers.

What really separates UKPW from just another customs agent is our managed returns solutions combined with seamless duty drawback when goods are returned.

For more information, please get in touch with our team.

 

Royal Mail Price Increase

by | Aug 24, 2022 | News

Unfortunately, Royal Mail has notified us that they have brought forward their annual January price increase to November and will be implementing these increases from 7th November 2022 due to increasing costs.

If your account is affected by these increases your Account Manager will be in contact to discuss your account requirements.