Thank you for being part of our journey in 2025 🎄
Dear Valued Customers & Suppliers,
As 2025 draws to a close, we would like to thank you for your continued support and partnership throughout what has been a challenging yet highly rewarding year for UKP Worldwide.
This year marked a major milestone for our business as we proudly celebrated 25 years of UKP Worldwide in October. Reaching this anniversary is something we are incredibly proud of and would not have been possible without the trust of our customers, the strength of our partnerships, and the dedication of our team.
Throughout 2025, staying closely connected to our industry and sharing insight on the realities of cross-border eCommerce remained a key focus. In February, we travelled to Miami for the WMX Americas Conference, where our Sales Director, Guy Cliffe, took to the stage to present on Marketplaces and Customs Clearance in and out of the UK and EU, contributing to important conversations around regulatory change and marketplace-driven trade.
In March, we attended the RLA Conference & Expo in Las Vegas, engaging with global retail and reverse logistics leaders to discuss the growing importance of efficient returns, compliance, and duty reclaim. The summer continued at pace with Deliver in Amsterdam in June, followed by the RLA EMEA Summit, also in Amsterdam, where we connected with European peers to explore evolving expectations around eCommerce logistics and returns management. In July, the team headed to WMX E
urope in Rome, further strengthening relationships across international marketplaces and logistics networks.
Despite ongoing pressures across the logistics and eCommerce landscape, the year also brought moments of recognition we were proud to share. In 2025, UKP Worldwide was named a finalist in the Buckinghamshire Business First Awards, recognising innovation, resilience, and business growth, and we were also shortlisted in the Investors in People Awards, reflecting our ongoing commitment to developing our people, investing in training, and building a strong, supportive workplace culture. While we didn’t take home the awards this time, being recognised alongside other leading organisations was a significant achievement for our team.
Supporting Florence Nightingale Hospice Charity
Instead of sending Christmas cards this year, we chose to support a cause close to home by donating to the Florence Nightingale Hospice Charity as part of their Big Give Christmas Campaign.
Florence Nightingale Hospice Charity provides vital, compassionate care and support to patients with life-limiting illnesses and their families across Buckinghamshire and surrounding areas. Their work goes far beyond clinical care, offering emotional support, dignity, and comfort at some of the most difficult moments in people’s lives.
By donating during the Big Give campaign, our contribution was matched, helping to double its impact and support even more patients and families during the festive period. It’s a cause that strongly aligns with our values, and we’re proud to support the incredible work carried out by the hospice’s teams and volunteers.
If you would like to learn more about the charity or donate, please visit:Â https://fnhospice.org.uk/
Looking ahead to 2026
As we look ahead to 2026, our focus remains on navigating complexity, supporting our customers through ongoing change, and continuing to deliver reliable, compliant, and forward-thinking customs and eCommerce logistics solutions.
Thank you for being part of our journey this year. We truly value the partnerships we’ve built and look forward to facing new challenges – and opportunities – together in the year ahead.
From everyone at UKP Worldwide, we wish you and your teams a peaceful festive period and a successful start to 2026.
Many thanks,
Lee Bucktrout
CEO, UKP Worldwide