The designated operator of Italy, Poste Italiane, wishes to inform other countries and their designated operators that, following a strike by some national unions on 19 and 20 May 2025, there may be delays in the collection and delivery of both domestic and international parcels. Poste Italiane is putting in place mitigation measures at its facilities with a view to resuming normal postal operations as quickly as possible. It thanks all countries and their designated operators for their understanding.

Due to a strike by some national unions on 19 and 20 May 2025, the collection and delivery of both domestic and international parcels may be delayed.

The postcode areas experiencing ongoing disruptions are:  

– Pontassieve/Via del Sasso  

– Dicomano/Loc. Santa Lucia  

– Pistoia  

– Sesto Fiorentino/Via Baroncoli   

Implement all required steps to reduce customer inconvenience and quickly resume normal operations in impacted locations.

Strike to disrupt flights in and out of Italy: Media sources reported on April 25 that the CUB Trasporti union has called for a national 4-hour air transport strike across Italy from 13:00 to 17:00 local time on May 9. The protest will involve airline and airport workers. Additionally, Flai Trasporti e Servizi has called on ground handling staff to go on strike during the same period. Flight disruptions are likely during the strike action.

Due to high inbound volumes and difficulties organizing overtime shifts at offices of exchange (OEs), the backlog of parcels and EMS items has not yet been completely cleared.

At present, it is estimated that the entire backlog should be cleared by the beginning of the week commencing Monday, 19 May 2025.

Thanks to the support provided by International Post Corporation, messages/events have been received and Poste Italiane has started processing the unavoidable backlog of dispatches from non-EU countries, which built up between March 22 and April 11.

Considering that April 21 and April 25 are national holidays in Italy, additional weekend shifts are being scheduled to address the backlog as follows:

• letter mail and packets, by beginning of next week (April 23)
• Parcels/EMS, by the end of April

Italy 07.04.25

Poste Italiane informed that owing to technical issues, since 22 March 2025, it has not been receiving EDI messages and EMSEVT events transmitted to its mailboxes IT102, IT103, IT501, IT330, IT301 and IT001.

Thanks to support provided by International Post Corporation, missing messages and events have slowly been reaching its systems since Friday, 4 April; however, there are still blockages, for reasons that are yet to be determined.

Processing of items originating outside the European Union has been suspended since 4 April, to prevent the risk of Import One-Stop Shop information included in the ITMATT being lost. Processing will be restarted as soon as possible, but delays are to be expected.