Thanks to the support provided by International Post Corporation, messages/events have been received and Poste Italiane has started processing the unavoidable backlog of dispatches from non-EU countries, which built up between March 22 and April 11.

Considering that April 21 and April 25 are national holidays in Italy, additional weekend shifts are being scheduled to address the backlog as follows:

  • letter mail and packets, by beginning of next week (April 23)
  • Parcels/EMS, by the end of April

Italy 07.04.25

Poste Italiane informed that owing to technical issues, since 22 March 2025, it has not been receiving EDI messages and EMSEVT events transmitted to its mailboxes IT102, IT103, IT501, IT330, IT301 and IT001.

Thanks to support provided by International Post Corporation, missing messages and events have slowly been reaching its systems since Friday, 4 April; however, there are still blockages, for reasons that are yet to be determined.

Processing of items originating outside the European Union has been suspended since 4 April, to prevent the risk of Import One-Stop Shop information included in the ITMATT being lost. Processing will be restarted as soon as possible, but delays are to be expected.