Making sure your business delivers

Hong Kong 21.07.2025

by | Jul 21, 2025 | Hong Kong, Service Alerts

Hongkong Post, a designated operator of China (specifically for the special administrative region of Hong Kong), wishes to inform Union member countries and their designated operators that a No. 8 tropical cyclone warning signal was raised on 20 July 2025 for Typhoon Wipha. The operations of the mail tracking office and customer relationship management call centres serving EMS and letters and parcels transported by air are affected.As a result, the processing and conveyance of all local and inbound/outbound international mail (letter-post, parcel-post and EMS items) will be subject to disruption. Quality of service will be affected for all postal services, including inbound and outbound Speedpost, Air Parcel and Air Registered Mail items. Hongkong Post expects the disruption to last for at least one day while the accumulated backlogs are cleared.

Hong Kong 18.06.2025

by | Jun 18, 2025 | Hong Kong, Service Alerts

Hongkong Post suspends all services to Israel, Iran and Iraq: Government sources reported that as of June 18, Hongkong Post has suspended all postal services to Israel, Iran and Iraq until further notice. The measure was implemented and due to ongoing events in the region. Lingering disruptions to shipment pickup and delivery are to be expected until security issues persist.

Hong Kong 13.02.2025

by | Feb 13, 2025 | Hong Kong, Service Alerts

Hongkong Post the designated operator of Hong Kong wishes to advise that the United States Postal Service (USPS) has announced the suspension of acceptance of all inbound mail items containing goods arriving from China (including Hong Kong) to the United States. These changes are as a result of changes to formal entry conditions arising from new US government policies effective from 4th February 2025. 

This has resulted in airlines offloading and refusing to accept all outbound from Hong Kong to the US and is causing disruption to the processing of all mail items. Additional time is required for the reprocessing and segregation of mail, as well as further communication with USPS and coordination with the airlines in order to restore service to the US.