The Canada Border Services Agency (CBSA) is currently experiencing a system outage that is causing significant delays for carriers at all land and air ports of entry.
CBSA has confirmed it has identified the root cause and is actively working toward a resolution, though no estimated timeline for full restoration has been shared at this time.
In the interim, carriers approaching the border are encouraged to follow CBSA’s System Outage Contingency Plan and carry paper copies of all required documentation to avoid further disruption.