Christmas Opening Hours 2026
Please see our Christmas opening hours document below for the festive schedule at our UK Head Office and External Temporary Storage Facility (ETSF). On Christmas Eve and New Year’s Eve, we will close at 14:30, with last deliveries and lorry arrivals at 13:30. Please...
When a parcel comes back, do the customs charges come back too?
A returned eCommerce order reverses the sale, but it does not necessarily reverse every cost. The customer receives a refund or credit and the retailer gets the product back. Transport, processing and border charges can still leave a sizeable hole in the margin. For...
Selling into the UK: Guy Cliffe discusses customs, returns and duty reclaim
UKP Worldwide Director Guy Cliffe recently joined Cross-Border Magazine’s eCommerce Quick Fix podcast to explore what retailers need to know about selling into the UK, from preparing accurate customs data to managing returns and recovering duty. The discussion looks...
The EU’s €2 handling fee: why a small charge could make a big difference
Two euros may sound like a modest addition to an international order. For businesses selling lower-value products into the EU, however, the proposed handling fee raises a bigger question: how much will each basket cost to deliver once all the charges are accounted...
US tests new electronic customs entry for international mail
Article updated 19 October 2026 to reflect CBP's revised mandatory implementation deadline and proposed wider reforms to low-value customs entries. The way low-value goods enter the United States continues to change. On 22 September 2026, U.S. Customs and Border...
EU Customs Reform is now law: what changes for eCommerce businesses?
The EU has adopted its new Union Customs Code, setting in motion a phased overhaul of how goods are declared, assessed and cleared across the bloc. Published on 19 September 2026, the reform establishes an EU Customs Authority and a shared Customs Data Hub. For...
Winning the international customer: why cross-border growth depends on what happens after checkout
Selling internationally has never been easier. Delivering a consistently good international customer experience is a different matter. Retailers can translate their websites, accept international payments and reach customers around the world through marketplaces and...
UKP Worldwide at PARCEL Forum ’26
UKP Worldwide was proud to exhibit at PARCEL Forum ’26, held from 14 to 16 September at the Gaylord Palms Resort & Convention Center in Orlando, Florida. Representing UKP Worldwide at Booth 340 were Guy Cliffe, Sales Director, and Sarah Brennan, Strategic Account...
The low-value eCommerce reset: why governments around the world are rewriting the rules
For many years, low-value import thresholds helped cross-border eCommerce grow. Parcels below a set value could enter a market without customs duty, while simplified processes kept millions of relatively inexpensive shipments moving through the border. These rules...
Peak season doesn’t end at delivery: why retailers need to plan for the January returns wave now
For many retailers, peak season planning focuses on getting orders out of the warehouse and delivered before Christmas. Yet delivery is not the end of the journey. The purchases made during Black Friday and the weeks leading up to Christmas will create a second...
CPTPP is now fully open to the UK. What does it mean for exporters?
The UK has reached an important milestone in its membership of the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP). Following Canada’s ratification of the UK’s accession, the agreement now applies between the UK and all 11 other members...
Who really owns customs compliance?
This article is for retailers, online marketplaces, fulfilment providers, carriers and logistics partners involved in moving eCommerce goods across international borders. It explains why customs compliance cannot be treated as the responsibility of one supplier alone,...
Christmas Opening Hours 2026
Please see our Christmas opening hours document below for the festive schedule at our UK Head Office and External Temporary Storage Facility (ETSF). On Christmas Eve and New Year’s Eve, we will close at 14:30, with last deliveries and lorry arrivals at 13:30. Please...
When a parcel comes back, do the customs charges come back too?
A returned eCommerce order reverses the sale, but it does not necessarily reverse every cost. The customer receives a refund or credit and the retailer gets the product back. Transport, processing and border charges can still leave a sizeable hole in the margin. For...
Selling into the UK: Guy Cliffe discusses customs, returns and duty reclaim
UKP Worldwide Director Guy Cliffe recently joined Cross-Border Magazine’s eCommerce Quick Fix podcast to explore what retailers need to know about selling into the UK, from preparing accurate customs data to managing returns and recovering duty. The discussion looks...
The EU’s €2 handling fee: why a small charge could make a big difference
Two euros may sound like a modest addition to an international order. For businesses selling lower-value products into the EU, however, the proposed handling fee raises a bigger question: how much will each basket cost to deliver once all the charges are accounted...
US tests new electronic customs entry for international mail
Article updated 19 October 2026 to reflect CBP's revised mandatory implementation deadline and proposed wider reforms to low-value customs entries. The way low-value goods enter the United States continues to change. On 22 September 2026, U.S. Customs and Border...
EU Customs Reform is now law: what changes for eCommerce businesses?
The EU has adopted its new Union Customs Code, setting in motion a phased overhaul of how goods are declared, assessed and cleared across the bloc. Published on 19 September 2026, the reform establishes an EU Customs Authority and a shared Customs Data Hub. For...
Winning the international customer: why cross-border growth depends on what happens after checkout
Selling internationally has never been easier. Delivering a consistently good international customer experience is a different matter. Retailers can translate their websites, accept international payments and reach customers around the world through marketplaces and...
UKP Worldwide at PARCEL Forum ’26
UKP Worldwide was proud to exhibit at PARCEL Forum ’26, held from 14 to 16 September at the Gaylord Palms Resort & Convention Center in Orlando, Florida. Representing UKP Worldwide at Booth 340 were Guy Cliffe, Sales Director, and Sarah Brennan, Strategic Account...
The low-value eCommerce reset: why governments around the world are rewriting the rules
For many years, low-value import thresholds helped cross-border eCommerce grow. Parcels below a set value could enter a market without customs duty, while simplified processes kept millions of relatively inexpensive shipments moving through the border. These rules...
Peak season doesn’t end at delivery: why retailers need to plan for the January returns wave now
For many retailers, peak season planning focuses on getting orders out of the warehouse and delivered before Christmas. Yet delivery is not the end of the journey. The purchases made during Black Friday and the weeks leading up to Christmas will create a second...
CPTPP is now fully open to the UK. What does it mean for exporters?
The UK has reached an important milestone in its membership of the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP). Following Canada’s ratification of the UK’s accession, the agreement now applies between the UK and all 11 other members...
Who really owns customs compliance?
This article is for retailers, online marketplaces, fulfilment providers, carriers and logistics partners involved in moving eCommerce goods across international borders. It explains why customs compliance cannot be treated as the responsibility of one supplier alone,...