Service Alerts

Service Alerts

Mali – Internet disruptions

By Kelly Hudson | May 20, 2019

La Poste du Mali has advised they are experiencing intermittent internet disruption, which is affecting the operations of both inbound and outbound mail and causing delays. La Poste du Mali thanks everyone for their understanding.

Lebanon – Strike

By Kelly Hudson | May 20, 2019

LibanPost has advised that mail clearance workers have been on strike since Friday 17th May. At present, there is no clearance of inbound or outbound mail items. resulting in service delays. LibanPost thanks everyone for their understanding.

Italy – Possible Delays

By Kelly Hudson | May 20, 2019

Italy’s post has advised that collection and delivery of mail items may be delayed throughout the Sardinia region between 19th-25th May due to evening construction work at Cagliari Airport.

Philippines – Returns to normal

By Kelly Hudson | May 17, 2019

Philippine Postal Corporation has advised that postal services have returned to normal in areas affected by the earthquake on 22nd April 2019, including Lubao and Porac.

Zimbabwe – Back to normal

By Kelly Hudson | May 17, 2019

Zimbabwe Post has advised that postal operations have returned to normal following Cyclone Idai.

Philippines – IT problems

By Kelly Hudson | May 16, 2019

Philippines Postal Corporation are currently experiencing IT problems, which is delaying the processing of incoming and outbound mail.

Jamaica Post – Disruption of postal services

By Kelly Hudson | May 15, 2019

Jamaica Post has advised that the International Mail Processing Centre in Kingston, Jamaica had to shut down on 14th May due to noxious fumes at the facility. All outbound and inbound mail operations have been affected.

Afghanistan – Disruption to postal services

By Kelly Hudson | May 13, 2019

Afghan Post has confirmed they are working to restart operations following a terrorist attack on their headquarters on Sunday 13th April 2019. Services impacted include customs and international outbound mail and the systems supporting the mail movement. Afghan Post thanks everyone for their understanding.

Israel – Back to normal

By Kelly Hudson | May 13, 2019

Israel Postal Company has confirmed that all services have returned to normal and thanks to everyone for their understanding during this time.

Israel – Disruption of postal services

By Kelly Hudson | May 6, 2019

Israel Postal Company has advised that due to the security situation, there have been interruptions and delays in the distribution and collection of mail in the south of Israel since 4th May 2019. Israel Postal Company thanks everyone for their understanding.

Norway – Delays

By Kelly Hudson | April 26, 2019

Norway Post has advised that SAS pilots in Norway, Sweden and Denmark are on strike and hundreds of flights have been cancelled, severely impacting inbound and outbound mail.

Japan – Exceptional Event

By Kelly Hudson | April 26, 2019

Japan Post has advised that the national holiday from 27th April to 6th May, should not impact inbound and outbound mail operations. However, please note that most of the employees in the head office and local branch offices will not work during this period. Japan Post thanks everyone for their understanding.

Philippines – Suspended Service

By Kelly Hudson | April 24, 2019

Philippines Post has advised that postal operations were suspended in Metro Manila and Pampanga provinces on 23rd April, following a powerful earthquake that struck a day earlier. Damage sustained in the cities of Lubao and Porac in Pampanga province could cause delays to postal services.

Portugal – Strike

By Kelly Hudson | April 16, 2019

Portugal Post has advised that some delays to both inbound and outbound mail could be experienced due to fuel truck drivers striking which is affecting transport by both road and air.

Jamaica – Outbound airmail delays

By Kelly Hudson | April 15, 2019

Title here Jamaica Post has advised that they have been experiencing airlift challenges since 8th April, due to capacity challenges arising from the grounding of Boeing 737 Max aircraft. This has resulted in several dispatches being rerouted to alternative air carriers and in some cases not being airlifted at all. The situation is being actively addressed and Jamaica Post will provide an update as soon as possible. Jamaica Post thanks everyone for their understanding.

Zimbabwe – Cyclone Idai

By Kelly Hudson | March 22, 2019

Zimbabwe Post has advised that parts of Zimbabwe have been affected by Cyclone Idai, which hit the country on Friday 15th March 2019. The cyclone caused serious damage to bridges and the road network in parts of Manicaland. The collection and delivery of letter post, parcels and EMS items have been affected in Chimanimani, Chipinge, Biriiri, Birchenough, Nyanga, Nyazura and Rasitu areas. Zimbabwe Post thanks everyone for their understanding and will advise once the situation has returned to normal.

Sweden – Disruption of EDI messages

By Kelly Hudson | March 15, 2019

PostNord Group AB has advised that technical issues are causing irregularities in EDI transmissions for inbound mail items.  PostNord Group is working to resolve the issues. PostNord Group thanks everyone for their understanding and will inform once the situation has returned to normal.

USA – IT Problems

By Kelly Hudson | March 15, 2019

United States Postal Service (USPS) has confirmed they are experiencing IT problems and it’s affecting the generation of EDI messages. USPS is currently working with its IT department to resolve the problem. Based on initial investigations, it appears that some messages are not being processed properly and that pre-advice of dispatch (PREDES), pre-advice of consignment (PRECON) and carrier/documents international transport advice (CARDIT) are currently affected. The team is monitoring and assessing the extent of the impact. Any updates will be provided as soon as more information available. USPS thanks everyone for their understanding.

Israel – possible disruption of EDI transmissions

By Kelly Hudson | March 13, 2019

Israel Postal Company has confirmed that the new software for its Courier Division will go live on Friday 15th March 2019. As a result, there may be some temporary disruptions to the sending of EDI messages for EMS items. Israel Postal Company apologises for advance for any inconvenience and will inform member countries and their designated operators of further developments. Israel Postal Company thanks everyone for their understanding.

Spain – Strike

By Kelly Hudson | March 7, 2019

Spain’s post has advised that all inbound and outbound operations on 8th March could be affected by a general strike called by trade unions marking International Women’s Day.

Tonga – Back to normal

By Kelly Hudson | March 4, 2019

Tonga Post Ltd has confirmed that postal operations are back to normal. Tonga Post Ltd thanks everyone for their understanding.

Chile – back to normal

By Kelly Hudson | February 28, 2019

Correos de Chile of Chile has confirmed that postal services have returned to normal in Arica and Parinacota. Correos de Chile thanks everyone for their understanding.

Guatemala – Resumption of inbound postal services

By Kelly Hudson | February 27, 2019

Correos y Telégrafos of Guatemala has confirmed that postal services for inbound letters, parcels and EMS items will resume on 1st March 2019. Correos y Telégrafos thanks everyone for their understanding and cooperation.

Tonga – Tropical Cyclone Pola

By Kelly Hudson | February 27, 2019

Tonga Post Ltd has advised that Tropical Cyclone Pola is expected to hit Tonga, causing strong winds and heavy rain, which may affect all mail operations in the next couple of days. Tonga Post thanks everyone for their understanding during this time and will advise when the situation returns to normal.

Australia – Back to normal

By Kelly Hudson | February 27, 2019

Australia Post has confirmed that the situation has returned to normal in the state of Queensland as well as New South Wales. Australia Post thanks everyone for their understanding.

Jamaica – Resumption of Internet services

By Kelly Hudson | February 20, 2019

Jamaica Post has confirmed that Internet services have returned to normal. Jamaica Post thanks everyone for their understanding.

Sweden – Resumption of EDI messages

By Kelly Hudson | February 20, 2019

PostNord Group AB has advised that the problems with EDI messages has been resolved and services have returned to normal. PostNord Group AB thanks everyone for their understanding.

USA – Back to normal

By Kelly Hudson | February 20, 2019

USA – Back to normal United States Postal Service (USPS) has advised that the issues with EDI messages has been resolved and services have returned to normal. USPS apologies for any inconvenience caused.

USA – IT problems

By Kelly Hudson | February 18, 2019

United States Postal Service (USPS) has advised they have been experiencing IT problems since 10th February, which is affecting EDI messages. USPS is currently working with its IT department to resolve the problem. The issue has been identified, and it is expected that the backlog will be cleared early W/C 18th February. USPS thanks everyone for their understanding.

Jamaica – Disruption of Internet services

By Kelly Hudson | February 18, 2019

Jamaica Post has advised they have had intermittent internet problems since Thursday 14th February. The disruption has affected the production of documents for outbound mail and the sending of electronic messages for inbound mail. Jamaica Post thanks everyone for their understanding.

Finland – Strike

By Kelly Hudson | February 14, 2019

Posti, Finland has advised that due to a strike at the Helsinki office of exchange on the 13th and 14th February 2019, delays could be experienced on outbound mail. Posti thanks everyone for their understanding.

Belgium – Strike

By Kelly Hudson | February 12, 2019

Bpost has advised that a national general strike has been announced in Belgium for 13th February 2019. Road traffic in the country is expected to be heavily disrupted, which will likely affect postal services. Air traffic controllers and ground handlers at Brussels airport are also expected to take part in the strike, which will likely have an impact on inbound and outbound postal operations. Bpost thanks everyone for their understanding.

Jamaica – Disruption of outbound mail

By Kelly Hudson | February 12, 2019

Jamaica Post has advised that they have been unable to forward outbound dispatches, including mail in transit, owing to challenges with scanning machine at the airport. Jamaica Post thanks everyone for their understanding and will update once the situation has returned to normal.

Venezuela

By Kelly Hudson | February 7, 2019

We are currently experiencing problems when shipping to Venezuela, due to ongoing political issues. We will provide an update once the situation has returned to normal.

Chile – Severe weather

By Kelly Hudson | February 7, 2019

Correos de Chile has advised that severe weather event in Arica and Parinacota, Chile, is affecting the collection and delivery of all mail products. Delays can be expected for all mail products into and out of these areas of Chile. Correos de Chile thanks everyone for their understanding and will update once the situation has returned to normal.

United States of America – Back to normal

By Kelly Hudson | February 5, 2019

United States Postal Service (USPS) has advised that operations have returned to normal following last week’s suspension of deliveries owing to extremely cold temperatures. USPS thanks all everyone for their understanding.

Jamaica – Back to normal

By Kelly Hudson | February 4, 2019

Jamaica Post has advised that the forwarding of outbound dispatches, including those in transit, resumed on Thursday 31st January 2019. Jamaica Post thanks everyone for their understanding.

Australia – Severe weather

By Kelly Hudson | February 1, 2019

Australia Post has advised that severe weather in North Queensland, Australia, is affecting the collection and delivery of all mail products for postcodes ranging from 4804 to 4899. Australia Post thanks everyone for their understanding and will update once the situation has returned to normal.

Ukraine – Services return to normal

By Kelly Hudson | January 31, 2019

The operator of Ukraine, the State Enterprise of Special Post has advised that processing and delivery of EMS items is now back to normal. The State Enterprise of Special Post thanks everyone for their understanding.

Jamaica – Disruption of outbound mail

By Kelly Hudson | January 31, 2019

Jamaica Post has advised that as of 06:30 local time on Wednesday 30th January, it has been unable to forward outbound dispatches, including those in transit, owing to customs issues. Jamaica Post thanks everyone for their understanding and will update once the situation has returned to normal.

USA Delays – Winter Storm Jaden

By Kelly Hudson | January 30, 2019

Due to extreme weather conditions caused by Winter Storm Jaden, the United States Postal Service (USPS) have temporarily suspended delivery service in certain locations to ensure the safety and well-being of their employees. The following 3-digit ZIP Codes are affected: Michigan: 486-491, 493-499 Indiana: 460-469, 472-475, 478, 479 Chicago: 606-608 Lakeland: 530-532, 534, 535, 537-539, 541-545, 549, 600, 602, 601, 611 Detroit: 480-485, 492 Central Illinois: 601, 603 – 605, 609, 613, 614, 616, 617 Northern Ohio (Cleveland and Lima areas): 441, 458 Ohio Valley (Cincinnati and Columbus areas): 452, 430-432 Western Pennsylvania: (Erie and Bradford areas): 165, 169-177, 188 Northland: 540, 546-548, 550, 551, 553-564, 566 Hawkeye: 500-514, 520-528, 612 Dakotas: 580-588, 570-577 Eastern Nebraska: 680-689 We will keep you informed of any developments.

Tonga – Restoration of Internet connection

By Kelly Hudson | January 29, 2019

Tonga Post Ltd has confirmed that internet services in Tonga have been restored but with limited capacity. Tonga Post thanks everyone for their understanding.

Antigua and Barbuda – End of strike

By Kelly Hudson | January 28, 2019

Antigua and Barbuda the General Post Office has confirmed that the strike has now ended and all postal services returned to normal on Friday 25th January 2019. The General Post Office thanks everyone for their understanding.

Tonga – Disruption of Internet connection

By Kelly Hudson | January 23, 2019

Tonga Post Ltd has advised that internet services in Tonga have been down since Sunday evening, 20 January 2019. This problem is a technical fault with Tonga’s submarine cables and is beyond the control of Tonga Post and the Internet service providers. Tonga Post apologises for any inconvenience caused and will provide further updates when the situation has returned to normal.

Greece – Strike

By Kelly Hudson | January 23, 2019

The Greek postal operator has informed us that the Federation of Postal Associations of Hellenic Post [ELTA] S.A. has announced a 24 hours strike for Wednesday 23 January 2019. As result, mail collection and delivery will be affected until after the strike, with delays potentially continuing for several days after 24 January 2019 due to possible backlogs.

USA Government shutdown causing shipping delays

By Kelly Hudson | January 22, 2019

Shipping delays are currently being experienced on parcels to the US, due to the US Government shutdown causing a 24-48hr delay with parcels getting through customs. We will keep you informed with any developments.

Uruguay – End of strike

By Kelly Hudson | January 18, 2019

Correo Uruguayo of Uruguay has advised that negotiations have been fruitful and that the processing of inward international mail will return to normal on 28th January 2019. All postal items can be forwarded to Uruguay from 28th January 2019 onwards. Correo Uruguayo thanks everyone for their patience and understanding.

Switzerland – return to normal

By Kelly Hudson | January 17, 2019

The weather in the eastern part of Switzerland has now stabilised and mail services resumed on 17th January, with the exceptions of a few homes that remain isolated. Previously impacted postcode areas were 72xx, 73xx, 75xx, 76xx and 77xx due to roads closures. Please note a few days may be required to clear any backlog, hence may still observe some delays through to the weekend.

Switzerland – delays to mail services

By Kelly Hudson | January 14, 2019

Swiss Post has advised heavy snowfall is affecting delivery in the alpine region of Canton Graubünden in the eastern part of Switzerland. As a result, it’s difficult, and in some parts impossible to deliver mail in the postcode areas 72xx, 73xx, 75xx, 76xx and 77xx due to road closures and avalanche warnings. It’s not known at this time when normal postal operations will resume as more snowfall is forecasted for the next few days.

Ukraine – Delivery delays

By Kelly Hudson | January 14, 2019

Ukraine Post has advised they are dealing with backlogs following the recent embargo on imports, resulting in a significant increase in volumes of inbound international mail. As a result, the processing and delivery of mail is taking longer than normal, leading to delays with a specific impact on EMS item delivery.

Thailand – Back to normal

By Kelly Hudson | January 11, 2019

​Thailand Post has confirmed that postal services have resumed on the 9th January in Nakhon Si Thammarat Province.

Antigua and Barbuda – Strike

By Kelly Hudson | January 8, 2019

The General Post Office, of Antigua and Barbuda has confirmed that postal staff at the General Post Office have been on strike since 2nd January 2019. The General Post Office requests that all mail for Antigua and Barbuda be held back until further notice, as mail cannot currently be processed. The General Post Office thanks everyone for their understanding and we will confirm once the situation returns to normal.

Canada – Final update on strike

By Kelly Hudson | January 8, 2019

Canada Post has confirmed that all operations have now returned to normal for the handling of international inbound mail. Canada Post thanks everyone for their understanding and patience over the past several weeks.

Thailand – Tropical Storm Pabuk

By Kelly Hudson | January 7, 2019

Thailand Post has advised that due to Tropical Storm Pabuk, which hit southern Thailand on Friday 4th January 2019, causing flash floods in Nakhon Si Thammarat Province, the delivery of letter post, parcels and EMS items has been affected in postcode areas 80000–80999. Thailand Post thanks everyone for their understanding during this time.

Ukraine – Back to normal

By Kelly Hudson | January 4, 2019

Ukrposhta of Ukraine has confirmed that the embargo at Boryspil Airport on the importing of cargo and mail has been lifted, and mail processing has returned to normal. Ukrposhta thanks everyone for their understanding.

Ukraine – Temporary embargo on imports of cargo and mail

By Kelly Hudson | December 24, 2018

The designated operator of Ukraine, Ukrposhta, has confirmed that Boryspil International Airport is imposing a temporary embargo on imports of cargo and mail by all types of aircraft (passenger and cargo) from 23rd December 2018 until 3rd January 2019, to enable a backlog of cargo and international mail to be cleared. Technical resources at Boryspil Airport are insufficient to deal with increased volumes of international cargo, express items and mail, and this has led to extreme difficulties in the processing of international mail, both outbound and inbound. For its part, Ukrposhta is able to ensure timely processing and customs clearance of all international mail in the country’s offices of exchange, despite large volumes. However, because of the situation at the airport, standard delivery of international mail before the holiday period will take longer than normal. Ukrposhta is working hard to return things to normal. In particular, on Ukrposhta’s initiative, Boryspil Airport has begun working with certified private handling companies, and several combined routes have been launched to dispatch mail from European Union airports. Ukrposhta thanks all for their understanding.

Sweden – Disruption of EDI transmissions

By Kelly Hudson | December 18, 2018

PostNord Group AB Sweden has advised that due to technical issues, it is not currently possible to transmit EDI data for mail originating from the NOOSLO international mail processing centre. The situation is expected to return to normal by the middle of February 2019. PostNord Group AB thanks everyone for their understanding.

Israel – Resumption of EDI transmissions

By Kelly Hudson | December 18, 2018

Israel Postal Company has confirmed that its electronic data interchange transmissions resumed for all postal services on Sunday 16th December 2018. Israel Postal Company thanks everyone for their understanding and cooperation.

Israel – Disruption of EDI transmissions

By Kelly Hudson | December 14, 2018

Israel Postal Company has advised that they have been experiencing disruption of its electronic data interchange (EDI) transmissions since Wednesday 12th December 2018. This affects all postal services. Israel Postal Company thanks everyone for their understanding and cooperation and will provide a further update once the situation returns to normal.

Canada – Update on Strike

By Kelly Hudson | December 13, 2018

Canada Post has provided the following update regarding the ongoing negotiations with the Canadian Union of Postal Workers (CUPW). The embargo on mail items arriving from operators was lifted on Tuesday 27th November. With reduced international volumes and continued work in partnership with the Canada Border Services Agency, Canada Post expects services for International mail items to return to normal in January. All operators can resume sending all mail items as normal to Canada. Canada Post thanks everyone for their cooperation and patience over the past few weeks.

Uruguay – Strike

By Kelly Hudson | December 13, 2018

Correo Uruguayo has confirmed  the Asociación de Funcionarios Postales del Uruguay, the country’s postal worker association, has started a legal strike and only post containing documents will be processed and delivered. Correo Uruguayo has requested countries not to dispatch bags with registered airmail, EMS items or any other trackable items to its exchange office at the Carrasco International Airport in Montevideo. Correo Uruguayo thanks everyone for their understanding and cooperation.

Australia – Back to normal

By Kelly Hudson | December 7, 2018

Australia Post has confirmed that the severe weather and bushfires in parts of New South Wales, Australia have stopped. Postal services in the affected areas have returned to normal. Australia Post thanks everyone for their understanding and cooperation.

USPS – National Day of Mourning

By Kelly Hudson | December 4, 2018

President Donald J. Trump has proclaimed Wednesday 5th December 2018 as a National Day of Mourning in remembrance of former President George H. W. Bush. Out of respect for the 41st President of the United States, deliveries are being suspended tomorrow 5th December. Deliveries are expected to resume on 6th December.

Spain – Strike

By Kelly Hudson | November 30, 2018

Correos y Telégrafos Spain has advised that a 24-hour strike will be taking place starting today, 30th November 2018. This strike is affecting the collection and delivery of all types of mail (letters and parcels) both inbound and outbound. Correos y Telégrafos Spain thanks everyone for their understanding and cooperation.

Australia – Back to normal

By Kelly Hudson | November 30, 2018

Australia Post has confirmed that operations have returned to normal following the heavy rain in Sydney and New South Wales and that most of the flooding has subsided. Australia Post thanks everyone for their understanding during this time.

Australia – Severe weather

By Kelly Hudson | November 29, 2018

Australia Post has advised that severe weather has been disrupting collection and delivery of mail in the New South Wales for all postcodes starting with 2. Very heavy rain in Sydney are affecting: Transport and delivery owing to flooded roads Processing as mail, cannot be transported to/from the sorting facilities, delivery centres or airport. Airport operations with significant take-off/landing delays at Sydney Airport Australia Post thanks everyone for their understanding during this time.

Canada – Strike Update

By Kelly Hudson | November 29, 2018

Canada Post has confirmed that as of noon on Tuesday 27th November, the Canadian Union of Postal Workers (CUPW) is no longer in a legal position following the passage of legalisation by the Government of Canada. Operators can now resume the sending of mail, however, they are still experiencing severe backlogs for mail and parcels and this is expected to worsen significantly with the arrival of large volumes of online orders from Black Friday and Cyber Monday. Canada Post is currently unable to honour its delivery standards because of the backlogs created by the rotating strikes and labour disruptions. While Canada Post is operational and will continue to minimise service impacts, delays will take several weeks to clear. Canada Post wishes to thank everyone for their understanding. We will keep you informed of developments.

Ukraine – Martial Law

By Kelly Hudson | November 28, 2018

The Ukrainian Parliament has imposed Martial law for a 30 day period starting from Wednesday 28 November until 27 December in the following 10 Ukrainian Olasts (Administrative division or regions): Vinnytsia, Luhansk, Donetsk, Zaporizhzhia, Mykolayiv, Odesa, Sumy, Chernihiv, Kharkiv and Kherson. The Ukrainian postal operator, Ukrposhta will continue with normal mail operations, handling both incoming and outgoing postal items throughout the territory of Ukraine controlled by the Ukrainian Government. However, some delays may be observed as a result.

Greece – Strike

By Kelly Hudson | November 27, 2018

Hellenic Post has confirmed that the General Confederation of Greek Workers has announced a 24-hour strike, which will begin on Wednesday 28th November 2018. Both international and domestic mail collection and delivery will be affected. Hellenic Post thanks everyone for their understanding and cooperation.

Australia – Severe Weather

By Kelly Hudson | November 23, 2018

Australia Post has advised that due to severe weather and bushfires in parts of New South Wales the collection and delivery of mail has been affected. The following postcodes are affected: 2318, 2319, 1695, 2689 and 3129. Australia Post thanks everyone for their understanding.

USA – Thanksgiving

By Kelly Hudson | November 22, 2018

Please be advised our US office will be closed on Thursday 22nd November 2018 for Thanksgiving. We will be open as usual on Friday 23rd November 2018. We are also expecting a 24-hour delay with services in the US due to Thanksgiving celebrations.

France – Delays

By Kelly Hudson | November 22, 2018

La Poste has informed us the fuel protests in France continue today and are also scheduled for Saturday 24th November, with road-blocks in place at strategic junctions and on the motorway network. As a result, delays to mail both to and from France are expected until next week.

Israel – Delays in the transmission of EDI messages

By Kelly Hudson | November 19, 2018

Israel Postal Company has confirmed that following an upgrade of its IT systems, there have been delays in the transmission of EDI messages. The situation is expected to return to normal at some point today. Israel Postal Company thanks everyone for their understanding.

Panama –Temporary suspension of transit mail to Colombia

By Kelly Hudson | November 19, 2018

Panama, Dirección Nacional de Correos y Telégrafos has confirmed that they are temporarily suspending open (à découvert) and closed transit mail to Colombia. Dirección Nacional de Correos y Telégrafos thanks everyone for their understanding and will confirm once the situation returns to normal.

Canada Post Embargo

By Kelly Hudson | November 16, 2018

Canada Post has advised due to ongoing postal strikes no inbound mail is currently moving through their network.  They are aware of the impact it’s having on their customers and is continuing to attempt to reach a settlement with the Canadian Union of Postal Workers (CUPW). We will continue to work with our international carriers and will keep you informed of any further developments.

Malta – Update on EDI message transmission

By Kelly Hudson | November 15, 2018

MaltaPost has confirmed that the transmission of EDI messages resumed on Friday 9th November 2018, using temporary infrastructure. Given the temporary setup currently in use, some disruptions in the transmission of EDI messages by MaltaPost could still be experienced. MaltaPost thanks everyone for their understanding and will provide a further update once the situation has returned to normal.

Romania – EDI problems solved

By Kelly Hudson | November 13, 2018

Posta Romana has confirmed that the IT system disruption that occurred on 3rd November 2018 and affected the transmission of RESDES messages was resolved on 9th November 2018 at 12.00 (local time). Posta Romana thanks everyone for their understanding and cooperation.

Philippines – Back to normal

By Kelly Hudson | November 8, 2018

Philippine Postal Corporation has confirmed that postal operations are back to normal in all areas that were affected by super typhoon Mangkhut. The Philippine Postal Corporation thanks everyone for their cooperation.

Israel – Strike Cancelled

By Kelly Hudson | November 7, 2018

Israel Postal Company has confirmed that the general strike called for Wednesday 7th November 2018, has been cancelled. Israel Postal Company thanks everyone for their understanding.

Romania – RESDES transmission problems

By Kelly Hudson | November 6, 2018

Posta Romana has confirmed that they are experiencing difficulties in sending RESDES messages as a result of IT problems that started on Saturday 3rd November 2018. The IT department is working with the UPU’s Postal Technology Centre (PTC) to solve the problem. Posta Romana will keep everyone informed of the situation and apologises for any inconvenience caused.

Belgium – Strike

By Kelly Hudson | November 6, 2018

Service Alert Bpost has confirmed that postal services will be heavily disrupted between 7th and 13th November due to the rotating industrial action announced by trade unions. Both inbound and outbound services will be affected. Bpost thanks everyone for their understanding during this time.

Israel – Strike

By Kelly Hudson | November 6, 2018

Israel Postal Company has confirmed that a general strike, affecting postal services, flights, transportation, government services, etc., has been called for Wednesday 7th November 2018. Postal services will be affected and delays expected. Israel Postal Company thanks everyone for their understanding.

Canada – Strike Update

By Kelly Hudson | October 31, 2018

Canada Post has confirmed the below updates following the ongoing rotating strikes initiated by the Canadian Union of Postal Workers (CUPW). While negotiations continue with the help of a special mediator, the Canadian Union of Postal Workers continues to hold rotating strikes in various locations across Canada. Mail and parcels will not be delivered or picked up in the impacted areas while the union continues its strike activity. Canada Post is working to restore service and address any mail and parcel backlogs in areas impacted once the disruption ends. Canada Post continues to operate across the rest of Canada and is accepting and delivering mail and parcels in other locations. Regular updates can be found at canadapost.ca/update. Canada Post is working hard to negotiate a settlement with CUPW, whilst making every effort to minimise disruptions to its customers. Many thanks for your understanding.

USA – Update Hurricanes Florence and Michael

By Kelly Hudson | October 29, 2018

United States Postal Service (USPS) has confirmed that postal services have returned back to normal in the majority of the areas affected. For further information and service updates, please visit USPS Service Alerts page http://about.usps.com/news/service-alerts/welcome.htm. USPS thanks everyone for their understanding.

Indonesia – Services Resumed

By Kelly Hudson | October 29, 2018

PT Pos Indonesia has confirmed that all postal services have returned to normal on Lombok Island. PT Pos Indonesia thanks everyone for their understanding.

Japan – Services Resumed

By Kelly Hudson | October 29, 2018

Japan Post has confirmed all postal services have returned to normal. Japan Post thanks everyone for their understanding.

Costa Rica – End of Strike

By Kelly Hudson | October 24, 2018

Correos de Costa Rica has confirmed that the strike of the public sector labour unions has ended and that postal services are back to normal. Correos de Costa Rica thanks everyone for their cooperation and understanding during this period.

Canada

By Kelly Hudson | October 18, 2018

Canada Post has advised they are experiencing delays with delivery services due to high volumes of incoming mail. Normal delivery aims for economy services to Canada are 7-14 working days, however, services are severely delayed and are taking 3-4 weeks to be delivered. We apologise for any inconvenience experienced and we will keep you informed with any developments.

Majorca – Flash Flooding

By Kelly Hudson | October 11, 2018

Heavy rainfall has caused flash flooding and disruption in Sant Llorenc des Cardassar. Delays to both processing and delivery of mail are to be expected. Heavy rain also brought chaos to other parts of Spain including Barcelona, where parts of the Tube service were temporarily suspended. We will keep you updated with developments.

USA – Hurricane Michael

By Kelly Hudson | October 11, 2018

Start Date: 10th October – End Date: Ongoing Hurricane Michael has reached the Gulf Coast of Florida, with winds in excess of 150mph. The storm is expected to cause dangerous storm surges and widespread flooding with many residents evacuated. There will be delays to mail services in the affected area as a result.

India – Services Resumed

By Kelly Hudson | October 5, 2018

Start Date: 8th August – End Date: 4th October India Post Office has updated us that postal services in Kerala have returned to normal after the severe flooding in August 2018.

Indonesia – Delays

By Kelly Hudson | October 5, 2018

Start Date: 28th September – End Date: Unknown Pos Indonesia has advised processing and delivery of all postal items to the following postal codes have been suspended: 941xx-942xx (Palu); 943xx (Donggala, Parigi and Moutong); and 915xx (Mamuju Utara). A 7.4-magnitude earthquake and tsunami hit the country on 28th September 2018, devastating Palu, Donggala and Mamuju in the Central Sulawesi province. Most of the buildings and roads in the affected areas have suffered major damage, and are cut off from electricity, communication and fuel.

Nigeria – Services Resumed

By Kelly Hudson | October 5, 2018

Start Date: 27th September – End Date: 3rd October The strike has been called off and mail services have resumed. Any backlog of mail as a result of the strike may take a few days to clear.

USA – Flooding

By Kelly Hudson | October 5, 2018

Start Date: 14th September – End Date: 2nd October United States Postal Service (USPS) has updated, that a flooding crisis remains after Hurricane Florence has passed. Operations are still suspended at many post offices in the Carolinas, and deliveries and other services have been affected.

France – Strike

By Kelly Hudson | October 5, 2018

Start Date: 9th October General Confederation of Labour (CGT) and Workers Force (FO) unions have called for a strike on 9th October to protest against the government. The logistics and transportation sector is expected to be severely impacted by the strike.

China – Suspended Services for English Publications

By Kelly Hudson | September 25, 2018

Chinese Customs Authorities have confirmed suspension of some mailing services for English publications and printed matter.  At this stage, we do not know the reason or how long the suspension will be in place. We apologise for any delays which may be experienced whilst we source alternative mailing routes. We will keep you informed of any developments.

China – Suspension of Postal Services

By Kelly Hudson | September 17, 2018

Macao Post have confirmed that Macao Special Administrative Region was badly affected by Typhoon Mangkhut on 16th September, as a result, no government departments (expect emergency departments) will provide services on 17th September 2018. Therefore, Macao Post will not provide any postal services on 17th September 2018 and has suspended postal delivery services until further notice. Macao Post thanks designated operators for their understanding and will inform them once the situation has returned to normal.

Hong Kong

By Kelly Hudson | September 16, 2018

Start Date: 16th September – End Date: 18th September Due to Typhoon which hit Hong Kong on 16 & 17 September, mail operations have been disrupted over the last few days. Also, HK International Airport had many flights cancelled which may, in turn, affect mail transited via HK International Airport to destinations such as Japan, China, Vietnam, Australia, South Korea.

Philippines

By Kelly Hudson | September 15, 2018

Start Date: 15th September Typhoon Mangkhut has affected the northern part of Luzon in the Philippines on 15 September 2018. Some of the roads are not passable due to landslides and floods. Delays in the processing of mails and transmission of tracking events are expected in the areas with the following postcodes: 2000-2001, 2003-2004, 2010, 2012-2026, 2400, 2410, 2413-2414, 2417-2418, 2420, 2423-2424, 2600, 2604-2606, 2610, 2714, 2810, 2814-2815, 2922, 3002-3003, 3011, 3015, 3019, 3106, 3108, 3110-3112, 3116, 3602-3609, 3800-3802 and 3806.

Colombia

By Kelly Hudson | August 21, 2018

Start Date: 21st August – End Date: Unsure Bogota Airport is closed after earthquake EI Dorado International Airport (BOG) in Bogota, Colombia is closed due to 7.3 magnitude earthquake that struck northern Venezuela with effects in Colombian territory. We will update you once further information becomes available.

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