It’s been a week since we touched base and for the most, it is still business as usual for UKPW. The previously mentioned measures and protocols put in place still stand and our team are getting used to new ways of working, whether that’s by preparing shipments whilst abiding by social distancing or having video team meetings, along with working at home with families around…it’s a big learning curve for us all at present. 

However, one reoccurring question kept arising from you, our Customers…will our mail still be dispatched? We are pleased to confirm, despite some delays or seeking alternatives suppliers, we are still keeping your mail items moving to destinations without local restrictions. 

International Mail Service Alerts

We are actively working on keeping our Service Alerts page updated ensuring country information is up to date and relevant for all our customers. Unfortunately, during this time, some delays to international mail is to be expected, however, we are doing all we can to continue to provide our services with as little disruption as possible. Please visit our website for a full update: https://www.ukpworldwide.com/news/service-alerts/.

We continue to operate with vigilance, compassion and care for our customers, colleagues, suppliers and anyone affected during these difficult times.

Many thanks,

UKP Worldwide Team

UKP Worldwide would like to take the opportunity to update you, our customers, following Boris Johnson’s latest briefing, on 23rd March 2020, announcing that non-essential businesses were to close until further notice.

For the most it is business as usual, as mentioned in our previous email updates, we pride ourselves on looking after our customers and the well-being of our staff, so we wanted to share with you the provisions we as a company have put in place to keep our staff safe and our customer’s products moving. Both the CDC and the World Health Organisation have indicated that there is currently no evidence that COVID-19 is being spread through mail items.

To reduce health risk we immediately introduced our business continuity protocols resulting in as many office staff as possible working remotely. For the remaining staff, we have increased sanitisation and social distancing between colleagues. We also conduct daily team briefings updating all our staff on the latest Government and NHS guidelines.

International Mail Service Alerts

We are actively working on keeping our Service Alerts page updated ensuring country information is up to date and relevant for all our customers. Unfortunately, during this time, some delays to international mail is to be expected, however, we are doing all we can to continue to provide our services with as little disruption as possible. Please visit our website for a full update: https://www.ukpworldwide.com/news/service-alerts/.

We continue to operate with vigilance, compassion and care for our customers, colleagues, suppliers and anyone affected during these difficult times.

Many thanks,

UKP Worldwide Team

UKP Worldwide is closely monitoring the ever-changing situation with the spread of the coronavirus and acknowledge the impact this may have on both our customers and staff.

We pride ourselves on looking after our customers, our highly trained team and the agile processes and procedures we have in place along with our accreditation’s help demonstrate this.  Building on our strengths we immediately augmented our strict business continuity protocols to ensure all team members were fully briefed with up-to-date Government guidance to ensure the Health and Safety of themselves and our customers. Cleaning schedules have been enhanced and where possible remote working implemented. International business travel has been suspended, as well as self-isolation in accordance with the Government and NHS guidelines should anyone display symptoms. 

International Mail Service Alerts

We are actively monitoring the evolving situation with the coronavirus and ensuring country information is kept up to date. We are in close contact with our suppliers around the globe to ensure we can keep our customers informed of any developments. Delays to international mail are to be expected, however, further updates will be provided as soon as they become available. Please visit our Service Alerts page for a full country breakdown: https://www.ukpworldwide.com/news/service-alerts/.

We are operating with vigilance, compassion and care as we manage through this difficult time and our thoughts are with those who have already been affected by this difficult situation. 

Many thanks,

UKP Worldwide