UKP Worldwide were approached by a leading fashion retailer to provide a reliable returns service for their US outbound traffic. Objectives: The returned items needed to be delivered to a local US address and repatriated back to the UK. Results: UKP Worldwide’s US...
Seven Senders and UKP Worldwide (UKPW) joined forces at the start of 2021, after being introduced by a mutual customer. Early 2021, was a challenging time for us dealing with Brexit and its consequences, it felt like something out of the wild west.
With the everchanging customs procedures being introduced by the UK Government, it was tricky keeping up to speed – working with UKPW took the pressure off. At the start, it wasn’t uncommon for Lee and me to be sat up during customs changeover to ensure all went smoothly.
Seven Senders is one of the largest transport platforms in the EU for eCommerce businesses – our customers don’t want to deal with any customs issues or rules but expect us to continue to provide the best service to them, so for us, it was important to have a competent partner in the importing country to deliver a smooth end-to-end service.
Working together with MS-Direct, UKPW provide regular low and high-value customs clearance at both the border and port, including final mile handover to carriers like Royal Mail including the use of services like transit procedures and postponed VAT accounting.
UKPW is customer focused, always looking to achieve solutions and willing to go the extra mile, the dedication and values demonstrated by UKPW, and the team are an excellent fit with our business morals and partnership portfolio.
“I would like to personally thank the UKPW team for their support and help with the challenges we’ve faced.”
Daniel Kuhn, Senior Process Manager Customs & Dangerous Goods, Seven Senders GmBH