+44 (0)1844 398 880 info@ukpworldwide.com

Business Development Manager Import/Export

Office Location: Worminghall, Bucks, HP18 9JX

Type: Hybrid Working, Full-Time, Permanent. Monday to Friday, 09:00-17:00

Start Date: ASAP

Overall Job Purpose

The Business Development Manager will be responsible for prospecting and closing £500k of new business for customs clearance in the eCommerce small parcel sector.

Facilitate the handover of new accounts to customer services/account management teams.

Look to upsell and cross sell across all new business wins.

Core Responsibilities

  • Identify international new business opportunities
  • Work with the Sales Director to offer the best commercial solution for customer needs
  • Developing new business and building professional relationships with new customers/clients.
  • Utilising all available platforms to connect and create a network of new business.
  • Converting new business into successful sales.
  • Attending meetings with management to relay sales pipeline information
  • Providing excellent customer service by ensuring all relevant parties are kept well informed and satisfied with the service offered.
  • To escalate as appropriate, all queries, requests, complaints, and problems in a timely manner.
  • Ensure customer satisfaction is maintained at all times
  • Keep up to date with current legislation for customs clearance
  • Adhere to and follow all HMRC & Border Force’s legal regulations to maintain compliance with the operating of an ETSF.
  • Ensure Security protocols are always maintained including securing of the doors to the warehouse and enforcing access control to ensure no unauthorised access
  • Follow and adhere to the UKP company values

Required Knowledge & Skills

  • In-depth knowledge of customs clearance procedures
  • Experience working with international 3PLs, online retailers, customs brokers and freight forwarders
  • Must have good IT skills, intermediate Microsoft Office, Excel, Word, Outlook, E-Customs knowledge and ideally experience and knowledge of using Microsoft Teams and SharePoint
  • Proficient in using Microsoft Teams and other platforms for web calls
  • Minimum of 5 years operating in customs clearance industry.
  • Full understanding of Industry Standard legislation and documentation
  • Competent with general freight forwarding road, air and sea.
  • Working knowledge of AEO and ETSF

Required Qualifications, Education and/or Experience

  • Minimum 5 years experience in customs clearance
  • Understanding and knowledge of the Importation and export of goods to and from the UK and all customs systems and procedures.
  • Knowledge of NCTS or NES would be advantageous but not essential.
  • All candidates will be subject to a 5-year work and or education check. Any gaps in employment greater than 28 days will require an explanation/verification.
  • In addition, a full clean security check is required for this role.
  • Photo ID and right to work in the UK must be provided during the interview process.

Values, Attitude and Skillset

  • Self-starter
  • Driven
  • Integrity/Open & Honest
  • Accountability/Responsibility
  • Determination
  • Excellent Communication Skills
  • Dependable, Productive, High Quality and Positive with a can-do Attitude
  • Team player
  • Ability to learn
  • Ability to follow written instructions/ directions with high accuracy levels
  • Ability to work independently
  • IT skilled with good verbal and written communication ability

Additional Requirements

  • Flexible, and willing to respond to the needs of the business in terms of working hours.
  • Overseas travel as required by the business

Please apply by sending your CV and cover letter to guy.cliffe@ukpworldwide.com.

No agencies please!