UKP Worldwide were approached by a leading fashion retailer to provide a reliable returns service for their US outbound traffic.
Objectives:
The returned items needed to be delivered to a local US address and repatriated back to the UK.
Results:
UKP Worldwide’s US return solution enables retailers to provide a local US return address for their US deliveries. Customers can log onto a portal and manage the process online, printing off labels and information to provide a smooth, easy to use service.
Our customer found that their sales to the US increased as their US customers could shop with confidence knowing that any unwanted purchases could be easily returned. Our client could control associated shipping costs involved in repatriating goods and reply on UKP Worldwide’s expertise in bringing items back to the UK using a fully HMRC compliant service.
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A leading hotel chain had a requirement to post its’ loyalty cards to members worldwide. Objectives: The Hotel’s Loyalty Programme – facilitated by the UK office for it’s chain of hotels worldwide – needed to post 5000+ loyalty cards to new members each week. They...