Service Alerts

USA – Back to normal

USA – Back to normal United States Postal Service (USPS) has advised that the issues with EDI messages has been resolved and services have returned to normal. USPS apologies for any inconvenience caused.

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USA – IT problems

United States Postal Service (USPS) has advised they have been experiencing IT problems since 10th February, which is affecting EDI messages. USPS is currently working with its IT department to resolve the problem. The issue has been identified, and it is expected that the backlog will be cleared early W/C...

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Jamaica – Disruption of Internet services

Jamaica Post has advised they have had intermittent internet problems since Thursday 14th February. The disruption has affected the production of documents for outbound mail and the sending of electronic messages for inbound mail. Jamaica Post thanks everyone for their understanding.

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Finland – Strike

Posti, Finland has advised that due to a strike at the Helsinki office of exchange on the 13th and 14th February 2019, delays could be experienced on outbound mail. Posti thanks everyone for their understanding.

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Belgium – Strike

Bpost has advised that a national general strike has been announced in Belgium for 13th February 2019. Road traffic in the country is expected to be heavily disrupted, which will likely affect postal services. Air traffic controllers and ground handlers at Brussels airport are also expected to take part in...

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Jamaica – Disruption of outbound mail

Jamaica Post has advised that they have been unable to forward outbound dispatches, including mail in transit, owing to challenges with scanning machine at the airport. Jamaica Post thanks everyone for their understanding and will update once the situation has returned to normal.

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Venezuela

We are currently experiencing problems when shipping to Venezuela, due to ongoing political issues. We will provide an update once the situation has returned to normal.

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Chile – Severe weather

Correos de Chile has advised that severe weather event in Arica and Parinacota, Chile, is affecting the collection and delivery of all mail products. Delays can be expected for all mail products into and out of these areas of Chile. Correos de Chile thanks everyone for their understanding and will...

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